Data Protection & Privacy

Jililive com's Privacy Policy

Your personal information is our top priority. On this page, find out how jililive com collects, uses, and protects your data.

Last Updated: January 2026
SSL
256-bit Encryption
Zero
Your data is never sold
Secure
Cookie controls
KYC
Identity Verification

Jililive com (jililivecom.net) takes your privacy very seriously. This Privacy Policy This document explains what types of personal information we collect, why we collect it, how it is stored, and what steps are taken to protect your data. By accessing or registering on jililive com, you are considered to have accepted this Privacy Policy.

Section 01

Introduction & Scope

This privacy policy applies to the jililive com website, mobile application, and all associated services. It takes effect whenever you use our platform — whether or not you are registered.

We believe that in the digital age, protecting personal information is a fundamental right. That is why at jililive com, we take the highest technical and administrative measures to keep your data secure across every transaction, every login, and every game session.

This privacy policy has been written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall prevail.

Section 02

What Information We Collect

Jililive com collects information from various sources. Each piece of data is collected for a specific reason, and we never gather information that isn't necessary.

Data Type What's Included When it is collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, mobile number, address At the time of registration
Financial information Payment methods, transaction history During deposit/withdrawal
Usage Data Game history, login times, IP address During platform use
Device Information Browser, OS, device model Automatically each session

How your information is collected:

  • Directly from you: Via registration forms, KYC documents, and support chat.
  • Automatically: Via cookies, log files, and tracking technologies.
  • From third parties: Payment providers and KYC verification agencies.
Section 03

Purpose of data use

Jililive com uses your data only for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties.

  • To create and manage your account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To personalize your gaming experience and show content tailored to your preferences.
  • To inform you about bonuses, promotions, and VIP offers (subject to your consent).
  • To resolve support tickets and complaints.
  • To improve platform security and performance.
  • To meet legal and regulatory obligations.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

Section 04

Data Sharing Policy

Jililive com does not sell your personal data to advertisers or any third party. However, information may be shared in the specific circumstances outlined below:

Permitted instances of data sharing:

  • Payment Provider: bKash, Nagad, Rocket, and other payment gateways — used solely to process transactions.
  • KYC partner: A licensed identity verification provider — used solely for verification purposes.
  • Law enforcement agencies: Where a valid government or court order exists.
  • Audit firm: For audits conducted by licensing regulatory authorities.
  • Game Provider: For game operation purposes, using only the minimum necessary information.

Every partner company is bound by jililive com's strict data protection agreements and may not use your information for their own purposes.

Section 05

Cookies & Tracking Technologies

Jililive com uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience.

Types of cookies we use:

Essential cookies Analytics Cookies Functional Cookies Security Cookies
Cookie Type Purpose Duration
Essential Maintaining login sessions, security verification Deleted when the session ends
Functionality Remembering language preferences and display settings 1 Year
Analytics Measuring site traffic and usage 2 Years
Security Detecting fraud and bot activity 30 Days

You can disable non-essential cookies from your browser settings. Please note that doing so may affect the functionality of certain site features.

Section 06

Data Retention Period

Jililive com does not retain your data longer than necessary. Each type of information has a defined retention period for a specific reason.

  • Account Information: For the full duration your account is active, and for a minimum of 5 years after closure (as required by law).
  • Transaction Records: At least 7 years — in accordance with financial regulatory requirements.
  • KYC Documents: Up to 5 years after the end of the relationship.
  • Game Logs: Up to 3 years — for dispute resolution purposes.
  • Cookie & Session Logs: From 30 days up to a maximum of 2 years.
  • Support Chat: Up to 2 years after last contact.

Once the specified period has elapsed, data is automatically and securely deleted or anonymized.

Section 07

Your rights

As a user of jililive com, you have full control over your own data. All your rights are detailed below:

Right to Access

You can request to know what information we hold about you.

Right to rectification

You may request that any incorrect or incomplete information be corrected.

Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that we restrict or stop using your data for specific purposes.

Right to data portability

You can request to receive your data in a structured, portable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of your rights, email us at: support@jililivecom.net — We will respond within 30 business days.

Section 08

Third-Party Services & Links

Jililive com works with a range of third-party service providers on its platform. Each partner follows their own privacy policy and is bound by a contractual agreement with jililive com.

  • Game Software Provider: Internationally licensed game studios that ensure fair gaming.
  • Payment gateway: Bangladesh Bank-approved mobile financial service provider.
  • Cybersecurity: Fraud detection and cybersecurity specialist firms.
  • Analytics Tools: Anonymous data analysis to monitor website performance.

jililive com is not responsible for the privacy policies of third-party websites. Please review their respective policies before visiting those sites.

Section 09

Security Measures

Jililive com uses industry-leading technology to protect your data. Our security is structured across multiple layers, guarding against both external attacks and internal misuse.

  • SSL/TLS encryption: All data transfers are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: Advanced cybersecurity protection at the server level.
  • Regular Security Audits: Periodic audits conducted by independent cybersecurity experts.
  • Access Controls: Only authorized personnel can access specific data.
  • Data backup: Data is secured with encrypted offsite backups.

Use a strong password and never share your login credentials with anyone to keep your account secure.

Section 10

Policy changes & contact

Jililive com may update this privacy policy as needed. For any significant changes, we will notify you in advance via your registered email and post a notice on the website.

Any changes to this policy take effect from the date they are published. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.

Contact us:

  • Email: support@jililivecom.net
  • Live Chat: Available 24/7 on the website
  • Response time: Up to 30 business days

Why is your information safe at jililive com?

We protect your privacy on three levels — technology, policy, and people.

End-to-end encryption

Every data transfer on our platform is protected by 256-bit SSL encryption, making it completely unreadable to hackers or any third party.

KYC Verification

Identity verification is mandatory when registering on jililive com. This prevents fraud and unauthorized access while keeping genuine users protected.

No Data Selling

We never sell your personal information to advertisers or third parties. Your data is used solely to provide our services.

Two-Factor Authentication

When 2FA is enabled, accessing your account requires both your password and a mobile code. This extra layer of protection keeps your account fully secure.

Regular Security Audits

Independent cybersecurity experts regularly audit jililive com's systems. Any vulnerabilities found are addressed immediately.

Your Full Control

View, update, or request deletion of your personal information at any time through Account Settings. You have full control over your data.

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Play safe, enjoy with peace of mind

You're now familiar with jililive com's Privacy Policy. Register safely and start enjoying the best gaming experience in Bangladesh.

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